{"id":93507,"date":"2024-10-22T12:04:07","date_gmt":"2024-10-22T10:04:07","guid":{"rendered":"https:\/\/phrase.com\/?p=93507"},"modified":"2024-11-06T17:47:19","modified_gmt":"2024-11-06T16:47:19","slug":"top-localization-strategies-global-user-experience","status":"publish","type":"post","link":"https:\/\/phrase.com\/blog\/posts\/top-localization-strategies-global-user-experience\/","title":{"rendered":"Optimizing Global User Experiences: Top Localization Strategies from ASICS, Workday, Uber, and Phrase"},"content":{"rendered":"\n<div id=\"acf\/text-block_ec510a8bc4db9752adeb01916eedb018\" class=\"pxblock pxblock--text alignfull spacing--default bg--white\">\n\n\t\n\t<div class=\"container\">\n\t\t<div class=\"wysiwyg animate-in\">\n\t\t\t<p><span style=\"font-weight: 400;\">Picture this: a potential customer in Tokyo is eager to make a purchase from your website. They&#8217;ve browsed, selected their item, and made it to the checkout page. But just as they\u2019re ready to pay, the buying process stalls.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The language feels robotic, as though no real person is behind it. Worse, the payment options available don\u2019t even work for their region. Frustrated, they shut down the browser. Now, imagine the same thing happening to customers in New York, Paris, and S\u00e3o Paulo.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Cause? Friction. It\u2019s the invisible force that disrupts customer journeys and quietly erodes your business. In ecommerce alone, <\/span><a href=\"https:\/\/esw.com\/how-to-reduce-and-leverage-user-experience-friction\/\"><span style=\"font-weight: 400;\">almost 71% of users abandon their carts due to friction.<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">So what\u2019s the solution? A tough question, but luckily<\/span><a href=\"https:\/\/www.globalapptesting.com\/\"><span style=\"font-weight: 400;\"> Global App Testing <\/span><\/a><span style=\"font-weight: 400;\">was on hand with some thoughtful solutions from experts at global businesses like <strong>ASICS, Workday, Uber, and Phrase\u2019s Director of Product Design, Marcs Wilkinson<\/strong>, to <\/span><a href=\"https:\/\/phrase.com\/resources\/webinars\/eliminate-global-friction\/\"><span style=\"font-weight: 400;\">uncover the answers in its recent webinar.<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">In this post, we\u2019ve gathered some of the most interesting insight to help you work towards the perfect customer experience, and frictionless, intuitive product design.<br \/>\n<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/text-block_a43d81ce10baef953c7a70e3ad0a2846\" class=\"pxblock pxblock--text alignfull spacing--default bg--white\">\n\n\t\n\t<div class=\"container\">\n\t\t<div class=\"wysiwyg animate-in\">\n\t\t\t<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_69_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Overview<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/phrase.com\/blog\/posts\/top-localization-strategies-global-user-experience\/#1-speed-matters-optimize-site-performance-for-global-users\" title=\"1. Speed Matters: Optimize Site Performance for Global Users\">1. Speed Matters: Optimize Site Performance for Global Users<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/phrase.com\/blog\/posts\/top-localization-strategies-global-user-experience\/#2-localization-best-practices-shift-left-for-a-seamless-experience\" title=\"2. Localization Best Practices: Shift Left for a Seamless Experience\">2. Localization Best Practices: Shift Left for a Seamless Experience<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/phrase.com\/blog\/posts\/top-localization-strategies-global-user-experience\/#3-cultural-adaptation-tailor-experiences-to-fit-regional-expectations\" title=\"3. Cultural Adaptation: Tailor Experiences to Fit Regional Expectations\">3. Cultural Adaptation: Tailor Experiences to Fit Regional Expectations<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/phrase.com\/blog\/posts\/top-localization-strategies-global-user-experience\/#4-broadening-testing-ensure-consistency-across-regions\" title=\"4. Broadening Testing: Ensure Consistency Across Regions\">4. Broadening Testing: Ensure Consistency Across Regions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/phrase.com\/blog\/posts\/top-localization-strategies-global-user-experience\/#5-discovery-and-delivery-adaptation-scale-your-process-for-global-success\" title=\"5. Discovery and Delivery Adaptation: Scale Your Process for Global Success\">5. Discovery and Delivery Adaptation: Scale Your Process for Global Success<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/phrase.com\/blog\/posts\/top-localization-strategies-global-user-experience\/#conclusion-localization-as-the-key-to-reducing-friction-in-global-products\" title=\"Conclusion: Localization as the Key to Reducing Friction in Global Products\">Conclusion: Localization as the Key to Reducing Friction in Global Products<\/a><\/li><\/ul><\/nav><\/div>\n<h3><span class=\"ez-toc-section\" id=\"1-speed-matters-optimize-site-performance-for-global-users\"><\/span><b>1. Speed Matters: Optimize Site Performance for Global Users<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The backbone of a frictionless experience is speed\u2014especially for global customers who may face unstable networks or device limitations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.linkedin.com\/in\/albamsimon\/\" target=\"_blank\" rel=\"noopener\">Alba Simon, Product Lead at Asics<\/a>, highlighted the importance of performance in delivering a seamless, localized experience for e-commerce users.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-93554\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/10\/UX-Webinar-post-300x157.jpg\" alt=\"Alba Simon, Product Lead at ASICS, emphasizing the importance of optimizing site speed for frictionless ecommerce transactions, especially in global markets.\" width=\"738\" height=\"386\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/10\/UX-Webinar-post-300x157.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/10\/UX-Webinar-post-1024x536.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/10\/UX-Webinar-post-768x402.jpg 768w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/10\/UX-Webinar-post.jpg 1200w\" sizes=\"(max-width: 738px) 100vw, 738px\" \/><\/p>\n<p><i><span style=\"font-weight: 400;\">&#8220;Driving a seamless experience through site speed is crucial in reducing friction, especially in ecommerce where customers expect fast, effortless transactions,&#8221;<\/span><\/i><span style=\"font-weight: 400;\"> explained Alba.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For Asics, optimizing site performance ensures customers in diverse regions experience fast load times, reducing frustration and improving the likelihood of completing purchases.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Localization plays a key role here\u2014ensuring that your site is not just fast, but optimized for the technological capabilities and browsing behaviors of users in different parts of the world.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Alba also shared a powerful insight that businesses can take to heart: <\/span><i><span style=\"font-weight: 400;\">\u201c<strong>For every second your site loads faster, conversion rates improve by an average of 17%<\/strong>.\u201d<\/span><\/i><span style=\"font-weight: 400;\"> This reinforces just how essential speed is in reducing friction and driving conversions.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2-localization-best-practices-shift-left-for-a-seamless-experience\"><\/span><b>2. Localization Best Practices: Shift Left for a Seamless Experience<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">One major takeaway from the webinar was the importance of &#8220;shifting left&#8221;\u2014integrating localization early in the product development process.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-93580\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/10\/UX-Webinar-post-7-300x157.jpg\" alt=\"Olga Safonova, Senior Product Manager at Workday, discussing the benefits of integrating localization experts early in the design process to prevent user frustration\" width=\"739\" height=\"387\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/10\/UX-Webinar-post-7-300x157.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/10\/UX-Webinar-post-7-1024x536.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/10\/UX-Webinar-post-7-768x402.jpg 768w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/10\/UX-Webinar-post-7.jpg 1200w\" sizes=\"(max-width: 739px) 100vw, 739px\" \/><br \/>\n<\/span><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.linkedin.com\/in\/olgasafonova\/\" target=\"_blank\" rel=\"noopener\">Olga Safonova, Senior Product Manager at Workday,<\/a> stressed that this early integration prevents friction by making the user experience feel more native and intuitive, no matter the language or region.<\/span><\/p>\n<blockquote><p><i><span style=\"font-weight: 400;\">&#8220;Integrating localization earlier in product development ensures fewer obstacles when scaling globally, making the user experience more natural and seamless,&#8221;<\/span><\/i><\/p><\/blockquote>\n<p><span style=\"font-size: 18px;\">Olga explained. This approach not only reduces the need for last-minute adjustments but also ensures that the product is culturally and linguistically adapted from the start, which is critical for a positive customer experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Olga emphasized the importance of involving localization experts in the early design stages, stating:\u00a0<\/span><\/p>\n<blockquote><p><i><span style=\"font-weight: 400;\">\u201cBy involving localization experts early in the design process, we can interpret global insights and prevent misunderstandings that could frustrate users later on.\u201d<\/span><\/i><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">This forward-thinking strategy can save time and resources, while improving the overall user experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By <\/span><b>treating <a href=\"https:\/\/phrase.com\/resources\/product-localization-playbook\/\">localization as a core element of product design<\/a><\/b><span style=\"font-weight: 400;\"> rather than an afterthought, businesses can prevent friction before it happens, leading to smoother interactions for global users.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3-cultural-adaptation-tailor-experiences-to-fit-regional-expectations\"><\/span><b>3. Cultural Adaptation: Tailor Experiences to Fit Regional Expectations<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Localization goes beyond language\u2014it\u2019s also about understanding the cultural context of your users.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.linkedin.com\/in\/carolinafreire-cf\/\" target=\"_blank\" rel=\"noopener\">Carolina Freire from Uber<\/a> spoke about how <a href=\"https:\/\/phrase.com\/blog\/posts\/translation-management-software-increase-global-marketing-success\/\">cultural adaptation can reduce friction<\/a> and elevate the user experience by making products feel more relevant and intuitive for different markets.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-93574\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/10\/UX-Webinar-post-6-300x157.jpg\" alt=\"Carolina Freire, Senior Program Manager at Uber, speaking about the importance of understanding cultural nuances to reduce friction in product experiences.\" width=\"739\" height=\"387\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2024\/10\/UX-Webinar-post-6-300x157.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/10\/UX-Webinar-post-6-1024x536.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/10\/UX-Webinar-post-6-768x402.jpg 768w, https:\/\/phrase.com\/wp-content\/uploads\/2024\/10\/UX-Webinar-post-6.jpg 1200w\" sizes=\"(max-width: 739px) 100vw, 739px\" \/><br \/>\n<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">&#8220;Understanding the cultural nuances of your users reduces misunderstandings and allows for a more intuitive product experience,&#8221;<\/span><\/i><span style=\"font-weight: 400;\"> Carolina noted. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Uber, a globally recognized brand, takes special care to tailor its app\u2019s user experience to align with local cultural norms, preferences, and behaviors.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">An excellent example from Carolina&#8217;s discussion is how cultural missteps\u2014such as assuming universal meanings for icons\u2014can cause friction.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For instance, Amazon faced confusion when launching in rural India because users didn&#8217;t associate the magnifying glass icon with search but rather thought it was a ping-pong paddle! While it might seem funny in retrospect, this really highlights how important it is to understand local perceptions of design elements.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By aligning your product\u2019s experience with local norms\u2014whether it\u2019s payment methods, design aesthetics, or communication styles\u2014you can create a smoother, more engaging experience for global customers.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"4-broadening-testing-ensure-consistency-across-regions\"><\/span><b>4. Broadening Testing: Ensure Consistency Across Regions<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Testing is another critical piece of the localization puzzle. <a href=\"https:\/\/www.linkedin.com\/in\/artem-bobrovskiy\/\" target=\"_blank\" rel=\"noopener\">Artem Bobrovskiy from Global App Testing<\/a> highlighted the need to expand testing efforts across different geographies to catch potential issues unique to specific regions before the product is launched.<\/span><\/p>\n<blockquote><p><i><span style=\"font-weight: 400;\">Expanding testing across geographies is key to identifying friction points that are unique to specific regions,&#8221;<\/span><\/i><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">For a truly frictionless experience,<\/span><b> products must be rigorously tested in real-world conditions<\/b><span style=\"font-weight: 400;\"> across various countries and devices. This ensures that users in different regions encounter a consistent, high-quality experience, without unexpected bugs or usability issues.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Artem also pointed out the importance of testing in production:\u00a0<\/span><\/p>\n<blockquote><p><i><span style=\"font-weight: 400;\">\u201cTesting in production is crucial because it&#8217;s the only way to match the actual experience of your customers.\u201d<\/span><\/i><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">This hands-on approach helps companies identify subtle, location-specific friction points that can go unnoticed during development, ensuring a smooth experience across the globe.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"5-discovery-and-delivery-adaptation-scale-your-process-for-global-success\"><\/span><b>5. Discovery and Delivery Adaptation: Scale Your Process for Global Success<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">To effectively reduce friction across different markets, both the discovery and delivery processes in product development must be adapted.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/marcs-wilkinson\/?locale=de_DE\" target=\"_blank\" rel=\"noopener\"><b>Marcs Wilkinson<\/b><\/a><span style=\"font-weight: 400;\">, Director of Product Design at Phrase, explained that this approach ensures friction is minimized for diverse user personas. By refining these processes, companies can ensure that the localized version of their product is not only culturally relevant but also seamlessly functional.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">&#8220;Adapting the discovery and delivery process not only helps in scaling globally but also ensures that friction is minimized for different user personas,&#8221;<\/span><\/i><span style=\"font-weight: 400;\"> Marcs explained. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Early localization planning ensures products meet the cultural and technical needs of different markets from day one, eliminating the need for costly post-launch adjustments.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Marcs also highlighted the importance of planning for localization early:\u00a0<\/span><\/p>\n<blockquote><p><b><i>Localization isn\u2019t a checkbox you tick when entering a new market. <\/i><\/b><i><span style=\"font-weight: 400;\">It requires planning from day one, with adaptable systems and resources in place.\u201d<\/span><\/i><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">This approach leads to a product that scales smoothly across regions, with minimal adjustments required to deliver a great experience to all users.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"conclusion-localization-as-the-key-to-reducing-friction-in-global-products\"><\/span><b>Conclusion: Localization as the Key to Reducing Friction in Global Products<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Reducing friction in global products is about more than just solving surface-level issues\u2014it\u2019s about designing products that resonate with users across the world. Localization plays a critical role in this process, from early-stage product development to testing and adaptation for different markets.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By embedding localization at every stage, businesses can reduce friction, create more intuitive experiences, and ultimately improve customer satisfaction.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whether it\u2019s optimizing site speed for various network conditions, integrating localization early, or tailoring the user experience to cultural expectations, each of these expert tips highlights the power of localization in delivering a frictionless global product.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As you look to improve your product\u2019s global reach, consider how you can implement these strategies to create smoother, more enjoyable experiences for your users\u2014no matter where they are.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/blog-cta-block_13ba37c6d83e44dd83c81de0eade3f89\" class=\"pxblock pxblock--blog-cta alignfull bg--outline image--orientation-landscape\">\n\t<div class=\"block-container\">\n\t\t\t\t\t<div class=\"image image--align-top\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1710\" height=\"960\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2022\/08\/Localization_Strategy_Featured_Image.jpg\" class=\"attachment-original size-original\" alt=\"Localization strategy blog category featured image | Phrase\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2022\/08\/Localization_Strategy_Featured_Image.jpg 1710w, https:\/\/phrase.com\/wp-content\/uploads\/2022\/08\/Localization_Strategy_Featured_Image-300x168.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2022\/08\/Localization_Strategy_Featured_Image-1024x575.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2022\/08\/Localization_Strategy_Featured_Image-768x431.jpg 768w, https:\/\/phrase.com\/wp-content\/uploads\/2022\/08\/Localization_Strategy_Featured_Image-1536x862.jpg 1536w\" sizes=\"(max-width: 1710px) 100vw, 1710px\" \/>\t\t\t<\/div>\n\t\t\t\t<div class=\"content\">\n\t\t\t<p><a href=\"https:\/\/phrase.com\/blog\/posts\/app-localization-developers-guide-to-user-experience\/\"><strong>UX Localization: Adapting the User Experience for International Audiences<\/strong><\/a><\/p>\n<p>UX localization is all about adaptation. Learn how to implement localization and internationalization into your global UX design.<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn how global brands like ASICS, Workday, and Uber use localization to create frictionless, seamless user experiences, and discover actionable strategies to optimize your product for global success.<\/p>\n","protected":false},"author":67,"featured_media":93562,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_stopmodifiedupdate":false,"_modified_date":"","_searchwp_excluded":"","footnotes":""},"categories":[37],"class_list":["post-93507","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-global-business"],"acf":[],"_links":{"self":[{"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/posts\/93507"}],"collection":[{"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/users\/67"}],"replies":[{"embeddable":true,"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/comments?post=93507"}],"version-history":[{"count":9,"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/posts\/93507\/revisions"}],"predecessor-version":[{"id":93720,"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/posts\/93507\/revisions\/93720"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/media\/93562"}],"wp:attachment":[{"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/media?parent=93507"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/categories?post=93507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}