{"id":87194,"date":"2024-06-22T16:11:54","date_gmt":"2024-06-22T14:11:54","guid":{"rendered":"https:\/\/phrase.com\/?post_type=case-study&p=87194"},"modified":"2024-08-11T12:47:04","modified_gmt":"2024-08-11T10:47:04","slug":"clear-global","status":"publish","type":"case-study","link":"https:\/\/phrase.com\/customers\/clear-global\/","title":{"rendered":"Clear Global Bridges Language Barriers in Humanitarian Aid with Phrase"},"content":{"rendered":"\n
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\"Clear<\/span><\/p>\n

CLEAR Global’s mission is to ensure that everyone can get vital information and be heard, whatever language they speak. CLEAR stands for Community, Language, Engagement, Accountability, and Reach. The nonprofit connects local and global NGOs with language and technology experts, making essential information accessible in local languages.<\/span><\/p>\n

Leveraging innovative solutions (CLEAR Tech), research (CLEAR Insights), and the TWB Community\u2019s network of over 100,000 language volunteers , CLEAR Global supports key partners like the American Red Cross and Oxfam to improve global communication for social good.<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n

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Challenge<\/p>\n

Scaling Operations to Meet Expanding Needs<\/h2>\n

CLEAR Global has long provided language services to global partners, but the organization outgrew its simpler solutions as the scope of services to support humanitarian and development partners expanded and its volunteer base grew. It became apparent that a sophisticated translation management system was needed to handle the increased production and project complexity, and reach more marginalized language speakers worldwide.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n

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Moreover, CLEAR Global required advanced capabilities in file processing, terminology management, machine translation, and workflow management to meet growing demands. Considering the diverse skills and backgrounds of its 100,000-strong TWB Community, a modern translation environment was crucial to enhance efficiency and provide members with professional development opportunities.<\/span><\/p>\n<\/div><\/div>\n\n\t\t\t

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solution<\/p>\n

Translating Operational Growth into Success<\/h2>\n

The Phrase Localization Platform provided the ideal solution for CLEAR Global to scale operations and enhance its project management and translation activities. <\/span>Integrating Phrase with existing systems involved a detailed migration process, including transferring Translation Memories and Terminology Bases and setting up the client structure within the system.<\/p>\n

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“The support and customer success teams at Phrase were outstanding during the integration and adjustment period, answering countless questions and handling numerous support requests,” said Manuel Locria, CLEAR Global\u2019s Language Services and Support Coordinator. “Their assistance made the experience exceptionally positive.”<\/span><\/p>\n

Manuel highlighted “Phrase offers a superior user experience for the modern translator. This includes access to advanced technologies like Translation Memories, Terminology Bases, Machine Translation, and Quality Assurance.\u201d<\/span><\/p>\n

“The Phrase Localization Platform significantly enhances the tools and resources available to our linguists, empowering them to handle more sophisticated tasks,” Manuel noted.<\/span><\/p>\n

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Phrase offers a superior user experience for the modern translator. This includes access to advanced technologies like Translation Memories, Terminology Bases, Machine Translation, and Quality Assurance.<\/p>\n<\/blockquote>\n

\"Manuel<\/p>\n

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Manuel Locria
\nLanguage Services and Support Coordinator
\nCLEAR Global<\/p>\n<\/div><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n

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Why Phrase?<\/span><\/h2>\n

CLEAR Global carefully assessed four Translation Management Systems (TMS) and chose the Phrase Localization Platform. The decision was based on a comprehensive evaluation of key criteria. Factors that influenced their decision included:<\/span>
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