{"id":8059,"date":"2022-09-13T16:09:13","date_gmt":"2022-09-13T16:09:13","guid":{"rendered":"https:\/\/phrase.com\/?post_type=case-study&p=8059"},"modified":"2023-07-18T14:30:59","modified_gmt":"2023-07-18T12:30:59","slug":"cochrane","status":"publish","type":"case-study","link":"https:\/\/phrase.com\/customers\/cochrane\/","title":{"rendered":"Enabling Informed Decisions for Healthcare Globally"},"content":{"rendered":"\n
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Cochrane<\/span><\/a> is a global, independent, not-for-profit network that collects, assesses, and summarizes health research and publishes it as research articles, so called systematic reviews. Cochrane has published more than 8,000 systematic reviews and also updates them regularly as new research becomes available. Cochrane reviews aim to help people make informed choices about their health and to improve healthcare globally.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n

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Challenge<\/p>\n

The scope<\/h2>\n

Cochrane translates from English into 15 languages and works with a network of 1000+ translators, mostly volunteers with a professional background in healthcare. Fifteen local teams manage the translators and the workflows for their languages, for example, Cochrane China coordinates Simplified Chinese translations. <\/span><\/p>\n

Cochrane publishes about 100 new and updated health research articles per month, and mainly translates summaries of those articles. Articles are stored as XML files in their in-house database. Each team selects health topics most relevant to their local context. In total, they translate up to 1,000 health research summaries per month across the 15 languages, which equals about 1 million words. They also translate the cochrane.org website, which is built in the Drupal CMS (content management system).<\/span><\/p>\n

Being neither an LSP (language service provider) nor a translation buyer, Cochrane is not a typical industry player. With their unique set up, it is essential that the translation system, editor, workflows, and notifications are intuitive and supportive. It\u2019s also important to have an easy way to provide clear feedback to translators.<\/span><\/p>\n

Since the teams\u2019 capacity is limited, they prioritize the health topics that are most important for them locally and priorities vary in different parts of the world, for example, malaria is more common in some regions than in others. Therefore all source content needs to be accessible to all language teams, but they don\u2019t actually translate all content. It also means a lot of content remains untranslated in Phrase TMS for a long time, or until it is deleted automatically after 12 months.<\/span><\/p>\n

\u201cWe use up our Phrase TMS word count without actually translating all of what we pay for, because we don\u2019t know upfront which language team will translate what. We want to ensure our teams can select and translate the health topics that are most important for their local audiences, but these are decisions that cannot be easily automated.\u201d J<\/span><\/i>uliane Ried, Multi-language Program Manager at Cochrane says.<\/span><\/i><\/p>\n

Additional challenges:<\/h3>\n