{"id":7821,"date":"2022-09-13T10:13:00","date_gmt":"2022-09-13T08:13:00","guid":{"rendered":"https:\/\/phrase.com\/?post_type=case-study&#038;p=7821"},"modified":"2023-09-18T15:58:53","modified_gmt":"2023-09-18T13:58:53","slug":"oxo","status":"publish","type":"case-study","link":"https:\/\/phrase.com\/customers\/oxo\/","title":{"rendered":"Boosting Translation Efficiency and Increasing Productivity"},"content":{"rendered":"\n<div id=\"acf\/text-block_939cbe5ff4abe6828d41d0deacd18624\" class=\"pxblock pxblock--text spacing--default bg--grey\">\n\n\t\n\t<div class=\"container\">\n\t\t<div class=\"wysiwyg animate-in\">\n\t\t\t<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/oxoinnovation.com\/\" target=\"_blank\" rel=\"noopener\">OXO<\/a> is a fast-expanding language service provider and has been a Phrase TMS customer since early 2018. With offices in both Montr\u00e9al and Rio, OXO specializes in French, English, Spanish, and Portuguese but also offers services in all major language pairs. Their client base ranges from small enterprises to big multinationals, covering sectors including IT, marketing, and legal.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/text-block_5b00b06ab4f11fdcfd8394b14b0ba79c\" class=\"pxblock pxblock--text spacing--default bg--white\">\n\n\t\n\t<div class=\"container\">\n\t\t<div class=\"wysiwyg animate-in\">\n\t\t\t<p class=\"subhead\" style=\"text-align: left;\">Challenge<\/p>\n<h2 style=\"text-align: left;\">More CAT tools, more work<\/h2>\n<p><span style=\"font-weight: 400;\">OXO pride themselves on offering excellent service and so need to be able to translate any file format they receive, whether it is a Word document or an InDesign file. And they must do so quickly, without compromising on quality and consistency to meet their clients\u2019 tight deadlines and justifiably high standards. Their workflow has to be as efficient and effective as possible while making sure that all the OXO project managers, based in both Brazil and Canada, are following the same processes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before Phrase TMS, OXO used several different server-based CAT (computer-assisted translation) tools. French-to-English translators were using one tool while English-to-French translators were using another, which meant project managers spent their days switching back and forth between different platforms. At times, they didn\u2019t use a CAT tool at all and simply translated into a Word document, relying on glossaries in Google Drive instead of having term bases.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/text-block_534e6a5304dd071b540060e7a0b7105d\" class=\"pxblock pxblock--text spacing--default bg--white\">\n\n\t\n\t<div class=\"container\">\n\t\t<div class=\"wysiwyg animate-in\">\n\t\t\t<p class=\"subhead\">Solution<\/p>\n<h2 style=\"text-align: left;\">Towards scalability, mobility, and automated workflows with Phrase TMS<\/h2>\n<p><span style=\"font-weight: 400;\">\u201cWe wanted to centralize and homogenize our workflow for greater efficiency by getting everyone on the same tool and using it consistently,\u201d said Riteba McCallum, Language Lead at OXO.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Their main TMS (translation management system) requirements were:<\/span><\/p>\n<ul class=\"checklist--small\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reasonable price<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Compatibility with Mac<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">An integration with Plunet<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">User-friendliness<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">After trying out other tools, they found that Phrase TMS fit the criteria. Riteba also noted that Phrase TMS is user-friendly and intuitive; it has exactly what they need, is not overcomplicated with unnecessary features, and is great for translators.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cOur translators don\u2019t need to buy expensive licenses to be able to work with us, nor do they need to be experienced with Phrase TMS, as it\u2019s very intuitive. This facilitates collaboration with external resources and widens the pool of translators we can work with. Also, since Phrase TMS is cloud-based, it can be used from anywhere on any computer\u2014translators can work from home or even while traveling,\u201d said Riteba.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Scalability was also an important factor when choosing Phrase TMS. \u201cWe now have 10 active translators per project manager, which is plenty for our needs at the moment, and it is very easy to scale up as we grow by purchasing another Project Manager license,\u201d added Riteba.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/testimonials-block_62ba2ec6cb6f6e2897780099d7fba3fa\" class=\"pxblock pxblock--testimonials bg--green\">\n\t\n\t<div class=\"container\">\n\n\t\t<div class=\"testimonials animate-in\"><div class=\"testimonial\"><span class=\"testimonial__icon\"><\/span><p class=\"testimonial__quote length_class-small\"><p>Whether we\u2019re talking about translators, revisers, or project managers, Phrase TMS has really made <a href=\"https:\/\/phrase.com\/customers\/oxo\/\">OXO&#8217;s<\/a> lives easier while boosting our productivity. It offers everything we\u2019re looking for in a CAT tool, and we\u2019re confident that it will continue to meet our evolving needs as we scale up and grow as a company.<\/p>\n<\/p><div class=\"testimonial__logo\"><img loading=\"lazy\" decoding=\"async\" width=\"174\" height=\"174\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2022\/09\/OXO_Testimonial_Logo.png\" class=\"attachment-original size-original\" alt=\"OXO logo for testimonial | Phrase\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2022\/09\/OXO_Testimonial_Logo.png 174w, https:\/\/phrase.com\/wp-content\/uploads\/2022\/09\/OXO_Testimonial_Logo-150x150.png 150w\" sizes=\"(max-width: 174px) 100vw, 174px\" \/><\/div><div class=\"testimonial__attribution\"><p class=\"testimonial__author\">Riteba McCallum<\/p><p class=\"testimonial__author-title\">Language Lead<\/p><\/div><\/div><\/div>\t<\/div>\n\n<\/div>\n\n\n\n<div id=\"acf\/text-block_21043a117e72183d331f81dfe8b1933e\" class=\"pxblock pxblock--text spacing--default bg--white\">\n\n\t\n\t<div class=\"container\">\n\t\t<div class=\"wysiwyg animate-in\">\n\t\t\t<p class=\"subhead\" style=\"text-align: left;\">Benefits<\/p>\n<h2 style=\"text-align: left;\">25% time saved thanks to automation<\/h2>\n<p><span style=\"font-weight: 400;\">Phrase TMS has helped OXO become more efficient and organized and made it easier for them to keep translations consistent. \u201cPreviously, we\u2019d have to take extra time to search through past translations and glossaries. With translation memories and term bases, these steps are automated for us,\u201d said Riteba. By using templates, automatic notifications, and assigning multiple resources to a project, OXO has been able to further automate their workflow, resulting in an estimated 25% time saved.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thanks to Phrase TMS\u2019s advanced REST API, OXO is able to sell their services to companies with more complex systems. OXO has also benefited from the variety of file formats supported by Phrase TMS. They can offer their clients added-value services, such as desktop publishing and translating subtitles, which would not have been possible in the past.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cWhether we\u2019re talking about translators, revisers, or project managers, Phrase TMS has really made our lives easier while boosting our productivity. It offers everything we\u2019re looking for in a CAT tool, and we\u2019re confident that it will continue to meet our evolving needs as we scale up and grow as a company,\u201d concluded Riteba.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/feature-block_906008a2a02fb4b2dab6d7525a823c1f\" class=\"pxblock pxblock--feature bg--yellow\">\n\t\t<div class=\"container animate-in\">\n\t\t<div class=\"feature--header\"><h2 class=\"h1\">Ready to get started?<\/h2><\/div>\n\t\t<div class=\"feature--content\">\n\t\t\t<h3>Reach a wider audience and build deeper connections today.<\/h3>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"feature--btns btn-group btn-group--center\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/phrase.com\/demo\/\" class=\"btn btn--primary\">\n\t\t\t\t\t\tBook a demo\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/phrase.com\/pricing\/\" class=\"btn btn--outline\">\n\t\t\t\t\t\tSee pricing\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":37394,"parent":0,"template":"","case-study-tag":[115],"class_list":["post-7821","case-study","type-case-study","status-publish","has-post-thumbnail","hentry"],"acf":{"image":{"ID":27525,"id":27525,"title":"OXO_logo_bw 1@2x","filename":"OXO_logo_bw-1@2x.png","filesize":7319,"url":"https:\/\/phrase.com\/wp-content\/uploads\/2022\/09\/OXO_logo_bw-1@2x.png","link":"https:\/\/phrase.com\/?attachment_id=27525","alt":"OXO logo | Phrase","author":"7","description":"","caption":"","name":"oxo_logo_bw-12x","status":"inherit","uploaded_to":7183,"date":"2022-09-20 08:51:49","modified":"2022-09-20 08:52:00","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/phrase.com\/wp-includes\/images\/media\/default.png","width":176,"height":176,"sizes":{"thumbnail":"https:\/\/phrase.com\/wp-content\/uploads\/2022\/09\/OXO_logo_bw-1@2x-150x150.png","thumbnail-width":150,"thumbnail-height":150,"medium":"https:\/\/phrase.com\/wp-content\/uploads\/2022\/09\/OXO_logo_bw-1@2x.png","medium-width":176,"medium-height":176,"medium_large":"https:\/\/phrase.com\/wp-content\/uploads\/2022\/09\/OXO_logo_bw-1@2x.png","medium_large-width":176,"medium_large-height":176,"large":"https:\/\/phrase.com\/wp-content\/uploads\/2022\/09\/OXO_logo_bw-1@2x.png","large-width":176,"large-height":176,"1536x1536":"https:\/\/phrase.com\/wp-content\/uploads\/2022\/09\/OXO_logo_bw-1@2x.png","1536x1536-width":176,"1536x1536-height":176,"2048x2048":"https:\/\/phrase.com\/wp-content\/uploads\/2022\/09\/OXO_logo_bw-1@2x.png","2048x2048-width":176,"2048x2048-height":176},"html":"<img width=\"176\" height=\"176\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2022\/09\/OXO_logo_bw-1@2x.png\" class=\"attachment-original size-original\" alt=\"OXO logo | Phrase\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2022\/09\/OXO_logo_bw-1@2x.png 176w, https:\/\/phrase.com\/wp-content\/uploads\/2022\/09\/OXO_logo_bw-1@2x-150x150.png 150w\" sizes=\"(max-width: 176px) 100vw, 176px\" \/>"},"copy":"","link":{"title":"OXO","url":"https:\/\/phrase.com\/customers\/oxo\/","target":""},"case_study_logo":false,"landing_page":[],"search_content_type":""},"taxonomies":[{"term_id":115,"name":"Translation","slug":"translation","term_group":0,"term_taxonomy_id":115,"taxonomy":"case-study-tag","description":"","parent":109,"count":8,"filter":"raw"}],"_links":{"self":[{"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/case-study\/7821"}],"collection":[{"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/types\/case-study"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/media\/37394"}],"wp:attachment":[{"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/media?parent=7821"}],"wp:term":[{"taxonomy":"case-study-tag","embeddable":true,"href":"https:\/\/phrase.com\/wp-json\/wp\/v2\/case-study-tag?post=7821"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}