{"id":7816,"date":"2022-09-12T15:40:32","date_gmt":"2022-09-12T15:40:32","guid":{"rendered":"https:\/\/phrase.com\/?post_type=case-study&p=7816"},"modified":"2023-07-18T14:27:26","modified_gmt":"2023-07-18T12:27:26","slug":"buerkert","status":"publish","type":"case-study","link":"https:\/\/phrase.com\/customers\/buerkert\/","title":{"rendered":"Saving up to 20% In Costs While Boosting Productivity"},"content":{"rendered":"\n
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B\u00fcrkert Fluid Control Systems<\/span><\/a> is a leading manufacturer of measurement and control systems for liquids and gasses with subsidiaries in 35 countries. B\u00fcrkert translates a variety of content, such as technical documentation, marketing materials, datasheets, and internal resources, into 16 languages – and translates up to 1.5 to 2 million words per year. In 2018, B\u00fcrkert implemented Phrase TMS and made their localization process more streamlined and centralized.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n

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Challenge<\/p>\n

Decentralized translation processes and lack of transparency<\/h2>\n

Before implementing Phrase TMS, B\u00fcrkert identified three key areas of their translation process that needed improvement.<\/span><\/p>\n

Decentralization:<\/strong> Translation management was scattered across the company. All teams, from Marketing to Research and Development, were responsible for handling their own translations and had to send content to up to 14 different language service providers. B\u00fcrkert didn\u2019t have a TMS in place which meant they did not have their own TM (translation memory), resulting in higher costs and a higher risk of inconsistency.<\/span><\/p>\n

Time to market:<\/strong> Because translation was decentralized, a lot of time was wasted on manual tasks such as sending translation requests to multiple vendors, uploading large cumbersome files as email attachments, and waiting for project confirmation from translation vendors.<\/span><\/p>\n

Lack of transparency:<\/strong> Without their own TM, pricing was based on trust as there was no way to estimate translation costs prior to sending the content to the translation vendor and it was unclear if translation assets were being leveraged to their maximum. There was also no way to monitor the translation process or know the status of the translation project.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n

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Solution<\/p>\n

Phrase TMS\u2014simple, reliable and effective<\/h2>\n

B\u00fcrkert\u2019s translation team assessed three different TMS solutions to help improve their translation processes. They evaluated their options based on a list of criteria, signed-up for a free trial with Phrase TMS, and ultimately chose Phrase TMS for the following reasons:<\/span><\/p>\n