{"id":70769,"date":"2023-11-10T16:54:00","date_gmt":"2023-11-10T15:54:00","guid":{"rendered":"https:\/\/phrase.com\/?post_type=case-study&#038;p=70769"},"modified":"2024-06-22T03:34:02","modified_gmt":"2024-06-22T01:34:02","slug":"carnegie-mellon-university","status":"publish","type":"case-study","link":"https:\/\/phrase.com\/customers\/carnegie-mellon-university\/","title":{"rendered":"Empowering the Next Generation at Carnegie Mellon University with the World\u2019s Leading Translation Management System"},"content":{"rendered":"\n<div id=\"acf\/text-block_e6a9844a3714d86df64b48d6027eb19e\" class=\"pxblock pxblock--text spacing--default bg--grey\">\n\n\t\n\t<div class=\"container\">\n\t\t<div class=\"wysiwyg animate-in block-center\">\n\t\t\t<p><a href=\"https:\/\/www.cmu.edu\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Carnegie Mellon University<\/span><\/a><span style=\"font-weight: 400;\"> (CMU) is a private research university that ranks among the world&#8217;s most renowned educational institutions. Established in 1900 and located in Pittsburgh, Pa., CMU\u2019s student population has more than 14,500 students representing 100-plus countries.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With cutting-edge brain science, path-breaking performances, innovative startups, driverless cars, big data, big ambitions, Nobel and Turing prizes, hands-on learning, and a whole lot of robots, the university doesn&#8217;t imagine the future\u2014CMU creates it.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/text-block_e909091c17e699d86f920c7481e2e295\" class=\"pxblock pxblock--text spacing--default bg--white\">\n\n\t\n\t<div class=\"container\">\n\t\t<div class=\"wysiwyg animate-in block-center\">\n\t\t\t<figure id=\"attachment_70782\" aria-describedby=\"caption-attachment-70782\" style=\"width: 2560px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-70782 size-full\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/carnegie-mellon-university-mascot-1-scaled.jpg\" alt=\"Carnegie Mellon University mascot photo | Phrase\" width=\"2560\" height=\"1440\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/carnegie-mellon-university-mascot-1-scaled.jpg 2560w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/carnegie-mellon-university-mascot-1-300x169.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/carnegie-mellon-university-mascot-1-1024x576.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/carnegie-mellon-university-mascot-1-768x432.jpg 768w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/carnegie-mellon-university-mascot-1-1536x864.jpg 1536w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/carnegie-mellon-university-mascot-1-2048x1152.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><figcaption id=\"caption-attachment-70782\" class=\"wp-caption-text\">Carnegie Mellon students forming the Scotty dog university mascot<\/figcaption><\/figure>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/text-block_eb6e2e5ccdbf24ca18bbca2bead33370\" class=\"pxblock pxblock--text spacing--default bg--white\">\n\n\t\n\t<div class=\"container\">\n\t\t<div class=\"wysiwyg animate-in block-center\">\n\t\t\t<p class=\"subhead\"><span style=\"font-weight: 400;\">Challenge<\/span><\/p>\n<h2>CMU&#8217;s journey to incorporating Phrase\u2019s user-friendly, cloud-based TMS in Master\u2019s Program<\/h2>\n<p><span style=\"font-weight: 400;\">In 2019, CMU\u2019s <\/span><span style=\"font-weight: 400;\">Department of Modern Languages launched a master\u2019s degree program in Global Communication and Applied Translation. One of the program\u2019s core classes is Translation Technologies, which explores computer-assisted translation (CAT) tools, machine translation, translation management systems (TMS), and translation memory.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/columns-block_c066a86e76d343afab27cbde8a2063a5\" class=\"pxblock pxblock--columns bg--white\">\n\t\t<div class=\"container\">\n\n\t\t<div class=\"columns animate-in animate-children columns--text-media columns--middle media--left\">\n\t\t\t<div class=\"wysiwyg columns--text\"><div class=\"text-container\"><p><span style=\"font-weight: 400;\">To demonstrate the use of CAT tools, the students were initially introduced to a variety of platforms. At the end of the first semester, they would select their preferred technology to use for the remainder of the three-semesters program.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, many students felt overwhelmed by heavyweight CAT solutions. Since the Translation Technologies course is open to undergraduates who may not be pursuing a translation and localization career, they often lack the context to successfully integrate and utilize the advanced functions they\u2019re learning.<\/span><\/p>\n<\/div><\/div>\n\n\t\t\t<div class=\"media media--image\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1440\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/carnegie-mellon-university-scaled.jpg\" class=\"attachment-original size-original\" alt=\"Carnegie Mellon University photo | Phrase\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/carnegie-mellon-university-scaled.jpg 2560w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/carnegie-mellon-university-300x169.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/carnegie-mellon-university-1024x576.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/carnegie-mellon-university-768x432.jpg 768w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/carnegie-mellon-university-1536x864.jpg 1536w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/carnegie-mellon-university-2048x1152.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/text-block_ab2f975590e6352d9fd6e617f5333a98\" class=\"pxblock pxblock--text spacing--default bg--white\">\n\n\t\n\t<div class=\"container\">\n\t\t<div class=\"wysiwyg animate-in block-center\">\n\t\t\t<p class=\"subhead\"><span style=\"font-weight: 400;\">Solution<\/span><\/p>\n<h2>How Phrase is revolutionizing translation and localization education for Modern Language students<\/h2>\n<p><span style=\"font-weight: 400;\">To meet its educational objectives, CMU deployed <\/span><a href=\"https:\/\/phrase.com\/platform\/tms\/\"><span style=\"font-weight: 400;\">Phrase TMS<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mary Jayne McCullough, Adjunct Faculty Lecturer in CMU\u2019s Department of Modern Languages, uses Phrase TMS to teach students the basics of CAT tools, including how to use the tool to translate various languages, what some of the advanced functions do and why, how to assign and configure projects as a project manager (PM), and how to leverage assets.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/columns-block_49260f0fd35e1d01c53faa3b4e75dc9a\" class=\"pxblock pxblock--columns bg--white\">\n\t\t<div class=\"container\">\n\n\t\t<div class=\"columns animate-in animate-children columns--text-text \">\n\t\t\t<div class=\"wysiwyg columns--text\"><div class=\"text-container\"><p>Students are also introduced to Phrase TMS in Project Manager (PM) and Linguist modes, with both providing valuable and unique learning opportunities and environments. For example, the PM feature enables students to gain hard skills in project management, which would be a solid career path for many students, McCullough said. She believes that gaining experience in project management also can make them better linguists and provide a deeper understanding of the tool.<\/p>\n<\/div><\/div>\n\n\t\t\t\t\t\t<div class=\"wysiwyg columns--text\"><div class=\"text-container\"><blockquote>\n<p class=\"h4\">A lot of students can be pretty intimidated by CAT tools. Phrase is less intimidating for most students but is still very powerful.<\/p>\n<\/blockquote>\n<p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-70788\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/mary-jayne-mccullough.png\" alt=\"Mary Jayne McCullough portrait | Phrase\" width=\"80\" height=\"80\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/mary-jayne-mccullough.png 633w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/mary-jayne-mccullough-300x300.png 300w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/mary-jayne-mccullough-150x150.png 150w\" sizes=\"(max-width: 80px) 100vw, 80px\" \/><\/p>\n<p class=\"label\" style=\"padding-left: 40px;\">Mary Jayne McCullough<br \/>\nAdjunct Faculty Lecturer CMU<br \/>\nDepartment of Modern Languages<\/p>\n<\/div><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/text-block_1f577085bb529d413a9b51d7d75285bb\" class=\"pxblock pxblock--text spacing--default bg--white\">\n\n\t\n\t<div class=\"container\">\n\t\t<div class=\"wysiwyg animate-in block-center\">\n\t\t\t<p><span style=\"font-weight: 400;\">Phrase is used to teach students about machine translation (MT), which leverages artificial intelligence to translate text into other languages. Students are taught to use the Phrase editor with MT both enabled and disabled, so they can see and understand the difference. They\u2019re also shown how to enable and disable MT in project management mode.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By using Phrase TMS, students also gain an understanding of translation memories and how they are applied. Translation memories can be an esoteric concept to explain, particularly to those new to the translation and localization space.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/text-block_5ec49077f1f2c43c07eb46c3a8518e0a\" class=\"pxblock pxblock--text spacing--default bg--white\">\n\n\t\n\t<div class=\"container\">\n\t\t<div class=\"wysiwyg animate-in block-center\">\n\t\t\t<h2><span style=\"font-weight: 400;\">Why Phrase?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Phrase provides a powerful yet lightweight tool that is intuitive, accessible, and approachable for students. For McCullough, its biggest bonus is that it\u2019s cloud-based and not limited to PCs. \u201cI also find Phrase\u2019s customer support and academic licensing plan to be super friendly, flexible, and responsive, which I really appreciate,\u201d McCullough said.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/columns-block_9f6b20299755df3924eaacb87cb87c8b\" class=\"pxblock pxblock--columns bg--white\">\n\t\t<div class=\"container\">\n\n\t\t<div class=\"columns animate-in animate-children columns--text-text \">\n\t\t\t<div class=\"wysiwyg columns--text\"><div class=\"text-container\"><p><span style=\"font-weight: 400;\">Phrase TMS packs all the power without the fuss. Although students are free to use whatever CAT tools they\u2019d like throughout the program, McCullough recommends that they stick with Phrase. She previously taught students how to use different functions using a variety of tools and platforms; she has since consolidated her instruction on Phrase.<\/span><\/p>\n<\/div><\/div>\n\n\t\t\t\t\t\t<div class=\"wysiwyg columns--text\"><div class=\"text-container\"><blockquote>\n<p class=\"h4\">I have a lot of students who enter the program using other translation tools. I don\u2019t tell them they have to use a certain tool, but in all of my classes, I teach using Phrase entirely.<\/p>\n<\/blockquote>\n<p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-70788\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/mary-jayne-mccullough.png\" alt=\"Mary Jayne McCullough portrait | Phrase\" width=\"80\" height=\"80\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/mary-jayne-mccullough.png 633w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/mary-jayne-mccullough-300x300.png 300w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/mary-jayne-mccullough-150x150.png 150w\" sizes=\"(max-width: 80px) 100vw, 80px\" \/><\/p>\n<p class=\"label\" style=\"padding-left: 40px;\">Mary Jayne McCullough<br \/>\nAdjunct Faculty Lecturer CMU<br \/>\nDepartment of Modern Languages<\/p>\n<\/div><\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/text-block_04da5794a9cc95c39d87659823cee294\" class=\"pxblock pxblock--text spacing--default bg--white\">\n\n\t\n\t<div class=\"container\">\n\t\t<div class=\"wysiwyg animate-in block-center\">\n\t\t\t<p class=\"subhead\"><span style=\"font-weight: 400;\">Benefits<\/span><b>\u00a0<\/b><\/p>\n<h2>Breaking barriers in language education: Phrase&#8217;s accessibility, ease of learning, and real-world application in CMU&#8217;s translation program<\/h2>\n<p><span style=\"font-weight: 400;\">\u201cI don\u2019t mandate students to use a certain tool, but in all of my classes, I teach using Phrase entirely. They appreciate that Phrase offers a more straightforward pricing model.\u201d\u00a0 McCullough said. \u201cAnd it&#8217;s the only CAT tool I teach from start to finish.\u201d<\/span><\/p>\n<ul class=\"checklist--small\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Accessible<\/b><span style=\"font-weight: 400;\">: Phrase is compatible with Windows, Mac, and Linux. It is browser-based, eliminating the need for installations.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Easy to learn<\/b><span style=\"font-weight: 400;\">: Most students can navigate the Phrase editor in just a few lessons and are proficient in its advanced functions by the end of one semester.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Real-world experience<\/b><span style=\"font-weight: 400;\">: Students can easily gain project management experience\u2014and further maximize learning\u2014thanks to their ability to experience the software both from the project manager and linguist roles. <\/span><\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/text-block_66d28c78b758071d80a530a0739dbe8d\" class=\"pxblock pxblock--text spacing--default bg--white\">\n\n\t\n\t<div class=\"container\">\n\t\t<div class=\"wysiwyg animate-in block-center\">\n\t\t\t<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-70794 aligncenter\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/cmu-humanities-dialogue-translation-matters.jpg\" alt=\"CMU's Humanities Dialogue featured image | Phrase\" width=\"1280\" height=\"720\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/cmu-humanities-dialogue-translation-matters.jpg 1280w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/cmu-humanities-dialogue-translation-matters-300x169.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/cmu-humanities-dialogue-translation-matters-1024x576.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/cmu-humanities-dialogue-translation-matters-768x432.jpg 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/text-block_c48daef36c8515f2ed5893b131f0901f\" class=\"pxblock pxblock--text spacing--default bg--white\">\n\n\t\n\t<div class=\"container\">\n\t\t<div class=\"wysiwyg animate-in block-center\">\n\t\t\t<p class=\"subhead\">Conclusion<\/p>\n<h2>Phrase\u2014a catalyst for advanced translation skills at CMU<\/h2>\n<p><span style=\"font-weight: 400;\">Phrase TMS helps students gain foundational CAT skills within a single semester. It&#8217;s also powerful enough to grow with students as their translation and localization skills evolve. For example, in subsequent classes that teach students about translation as a profession, they learn how to use CAT tools to generate client quotes, run analytics, and tap into QuickBooks and CRM systems to track clients and create invoices\u2014all of which can be done through Phrase.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These foundational CAT skills are critical to any aspiring translation and localization professional, McCullough said. &#8220;I like students to understand that these tools are necessary\u2014they&#8217;re not just nice to have,\u201d McCullough said. \u201cI try to really impress upon them that technology is something they will have to embrace to be competitive and to keep up.&#8221;<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/testimonials-block_e29bc6cafa58671f48e43582fa24e6cd\" class=\"pxblock pxblock--testimonials bg--green\">\n\t\n\t<div class=\"container\">\n\n\t\t<div class=\"testimonials animate-in\"><div class=\"testimonial\"><span class=\"testimonial__icon\"><\/span><p class=\"testimonial__quote length_class-small\"><p>At <a href=\"https:\/\/phrase.com\/customers\/carnegie-mellon-university\/\">Carnegie Mellon University,<\/a> we find Phrase has all of the necessary features for students to gain foundational CAT skills in a nice, clean interface that is easy to learn\u2014while still being a very powerful tool. I think it is approachable, which makes the learning process more relaxed. I\u2019m also a big fan of the ease with which students can toggle between PM and linguist roles to maximize learning. And it is a huge bonus that the customer service is excellent.<\/p>\n<\/p><div class=\"testimonial__logo\"><img loading=\"lazy\" decoding=\"async\" width=\"184\" height=\"124\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/cmu-logo.png\" class=\"attachment-original size-original\" alt=\"CMU logo | Phrase\" \/><\/div><div class=\"testimonial__attribution\"><p class=\"testimonial__author\">Mary Jayne McCullough<\/p><p class=\"testimonial__author-title\">Adjunct Faculty Lecturer in CMU\u2019s Department of Modern Languages<\/p><\/div><\/div><\/div>\t<\/div>\n\n<\/div>\n\n\n\n<div id=\"acf\/text-block_ba800d5d781e64482e2ef4b0044945fc\" class=\"pxblock pxblock--text spacing--default bg--white\">\n\n\t\n\t<div class=\"container\">\n\t\t<div class=\"wysiwyg animate-in block-center\">\n\t\t\t<h2>Phrase and CMU<\/h2>\n<p>Phrase is proud to have links with CMU that go beyond the Academic Program.<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/columns-block_19ea9c588bed73d72056c42c8b689a41\" class=\"pxblock pxblock--columns bg--white\">\n\t\t<div class=\"container\">\n\n\t\t<div class=\"columns animate-in animate-children columns--text-media columns--middle media--left\">\n\t\t\t<div class=\"wysiwyg columns--text\"><div class=\"text-container\"><p><span style=\"font-weight: 400;\">Machine Learning and localization trailblazer<\/span><a href=\"https:\/\/phrase.com\/news\/dr-alon-lavie-phrase-vp-ai-research\/\"><span style=\"font-weight: 400;\"> Dr Alon Lavie<\/span><\/a><span style=\"font-weight: 400;\"> joined the Phrase team in July 2023 as VP, AI Research. Dr. Lavie has been at the forefront of academic research in machine translation. His impressive academic credentials include 20 years serving as Research Professor at Carnegie Mellon\u2019s Language Technology Institute (LTI) where he is now Consulting Professor. His primary research focused on machine translation and translation evaluation as well as related areas such as MT adaptation approaches with and without human feedback, quality estimation, and methods for multi-engine MT system combination.<\/span><\/p>\n<\/div><\/div>\n\n\t\t\t<div class=\"media media--image\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1440\" src=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/alon-lavie-scaled.jpg\" class=\"attachment-original size-original\" alt=\"Alon Lavie portrait | Phrase\" srcset=\"https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/alon-lavie-scaled.jpg 2560w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/alon-lavie-300x169.jpg 300w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/alon-lavie-1024x576.jpg 1024w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/alon-lavie-768x432.jpg 768w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/alon-lavie-1536x864.jpg 1536w, https:\/\/phrase.com\/wp-content\/uploads\/2023\/11\/alon-lavie-2048x1152.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/text-block_65922bb7190b80f39d6509037362182a\" class=\"pxblock pxblock--text spacing--default bg--white\">\n\n\t\n\t<div class=\"container\">\n\t\t<div class=\"wysiwyg animate-in block-center\">\n\t\t\t<p><a href=\"https:\/\/phrase.com\/roles\/academia\/\"><span style=\"font-weight: 400;\">Phrase\u2019s Academic Program<\/span><\/a><span style=\"font-weight: 400;\"> is designed to make CAT tools accessible to students learning translation in the classroom and prepare them for life in the professional localization industry.<\/span><\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div id=\"acf\/feature-block_535d9651b0fa61cb7ef85ddc982a10e6\" class=\"pxblock pxblock--feature bg--yellow\">\n\t\t<div class=\"container animate-in\">\n\t\t<div class=\"feature--header\"><h2 class=\"h1\">Ready to get started?<\/h2><\/div>\n\t\t<div class=\"feature--content\">\n\t\t\t<h3>Reach a wider audience and build deeper connections today.<\/h3>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"feature--btns btn-group btn-group--center\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/phrase.com\/demo\/\" class=\"btn btn--primary\">\n\t\t\t\t\t\tBook a demo\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/phrase.com\/pricing\/\" class=\"btn btn--outline\">\n\t\t\t\t\t\tSee pricing\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":70966,"parent":0,"template":"","case-study-tag":[263],"class_list":["post-70769","case-study","type-case-study","status-publish","has-post-thumbnail","hentry"],"acf":{"landing_page":[],"search_content_type":"Customer 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